Return Policy and Subscription Management

Return Policy for Beauty, Fashion & Fitness products:  

Please include a copy of your packing slip or reference your order number, name and email, along with phone number.

Return Address can be found on your packing slip.  Top left corner.  Or, email customercare@3x3FIT.com 

Beauty Products:  Unopened Beauty Products may be returned for a full refund of merchandise within 2 weeks of receipt.  However, all subscription orders are final sales.  All wholesale beauty orders are final sale.  

Bra​ and clothing​ returns are accepted if postmarked within 14 days of receipt and will be refunded 100% including outbound shipping.  All returns must be unworn with any tags attached.  Refunds will be issued within 2 business days of receipt, however can take up to 5-7 business days to reflect on the Credit Card.

Fitness equipment & products: Returns are accepted if postmarked within 14 days of receipt and will be credited merchandise price less 20% restocking fee. No exceptions.  Return shipping is the responsibility of the customer.  Refunds will be issued within 3 business days of receipt, however, can take up to 5-7 business days to reflect on the Credit Card.  

Subscription Management:  Please contact CustomerCare@3X3FIT.com if you would like to PAUSE, change your billing/ship date or cancel subscription.   

Auto-Ship Cancellation or Pause Process (or change your ship date):  Simply contact CustomerCare@3X3FIT.com two days prior to your subscription date. If your product was processed prior to receiving cancellation/pause notification, no funds will be returned. 

Wholesale Return Policy:  All wholesale orders are FINAL SALE

Customer Care Hours
9 AM – 5 PM CST M-F

All Customer Care issues are handled via email and will be answered with-in 24 hours period during Customer Care Hours. Thank you for your patience.

customercare@3X3FIT.com